Recently I’ve been putting this question out to many different groups.
A lot of good ideas have come back. Some pieces of advice stand out:
- maintain a state of calmness. Try not to react with shock or upset. The person disclosing needs to be free to attend to her own emotional response and not be distracted by yours. The person shouldn’t have to look after you and your response to her disclosure.
- A calm, accepting presence is needed here. Ideally, your attitude will show that you’re able to hear what the person has to say. Read more




